onway Logoonway.ch

Support

Direct help in an emergency—warranty if something breaks.

    Support

      Standard Support

      Working days from 8 a.m. to 5 p.m.: +41 58 404 45 45

      Written support: support@onway.ch

      24-hour-support

      The telephone number was communicated to you by onway. Please do not hesitate to call.

      The response time is 30 minutes.

      RMA Form

      Please enter a serial number when completing the Return Material Authorization (RMA) form. Once we have received your form, we will send you further information about the return shipment.

      Model
      Model
      Please submit a separate form for every single RMA case.